RETURNING YOUR ITEM
You can return most new, unused items within 30 days of receipt for a refund or exchange. Please contact support@dtpjewellry.com before returning any item.
NON-RETURNABLE ITEMS
• Earrings (for hygiene reasons)
• Customised, engraved, or personalised items
• Gift cards
REFUNDS
Refunds are issued to your original payment method within 10 working days of receipt and inspection of your return.
EXCHANGES
If you wish to exchange an item, include your order number and details of the replacement in your return email.