Complaints and Contact Policy

📝 DTP JEWELLERY – COMPLAINTS AND CONTACT POLICY

CONTACT US
For questions or concerns, email support@dtpjewellry.com or write to our business address.

HOW WE HANDLE COMPLAINTS

1. We acknowledge within 2 working days.

2. We investigate and respond within 10 working days.

3. If needed, we update you until resolved.

ESCALATION
If unsatisfied, you may request a senior review.

OUR PROMISE
We use all feedback to improve our products and service.